---
title: Home Frequently Asked Questions | KnowBe4
description: Read our FAQ to find answers to our most frequently asked Kevin Mitnick Home Internet Security Course questions.
image: https://home.knowbe4.com/hubfs/og_image_default.png
---

[![KnowBe4](https://home.knowbe4.com/hs-fs/hubfs/Knowbe4_Dec2015/Logos/KB4-logo.png?width=200&name=KB4-logo.png "KnowBe4")](https://home.knowbe4.com/home)

# Frequently Asked Questions

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**The easy way to get the answers to your KnowBe4 Home Internet Security Course questions! FAQs on doing the training and troubleshooting – all in one place! **

#### *Which browsers are supported?*

Want to learn how to keep your family safe on the Internet? Please view the system requirements on KnowBe4’s Knowledge Base: [https://support.knowbe4.com/hc/en-us/articles/204467478](https://support.knowbe4.com/hc/en-us/articles/204467478)

*Note:* a slow wireless connection could cause delays in video playback.

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#### *How long is this course?*

The 9 segments add up to about 30 minutes worth of course time, depending on your learning speed.

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#### *The training screen is not coming up.*

This course is designed to function like a website. Each lesson acts like a unique page on that website. When you finish watching a video or clicking through an activity, just select the NEXT button on the page to continue the lesson.

If you have issues viewing, you may need to disable the pop-up blocker of your browser.

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#### *Is there a Resource I can print out on Social Engineering Red Flags, is that possible?*

[Here is a copy (PDF)](https://home.knowbe4.com/hubfs/Knowbe4-May2015-PDF/SocialEngineeringRedFlags.pdf), you could give this to all family members so they can print it out and have a copy.

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#### *Does this training work on my iPad?*

Yes, it should. 

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#### *Wow, I went through the whole course. Do you have something like this for my place of work?*

Yes, we do. Here is [more about the enterprise version](https://www.knowbe4.com/products/kevin-mitnick-security-awareness-training/), please forward to your IT guys?

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#### *Still Need Tech Support?*

Fill out the web form at the bottom of [this page](https://knowbe4.zendesk.com/hc/en-us/requests/new) to create a support ticket.

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